Privacy Policy — jabi bet Bangladesh

1 Information We Collect

jabi bet collects personal information from players in Bangladesh through several channels: directly from you during account registration and ongoing platform use, automatically through your device and browser when you access the platform, and from third-party payment processors and identity verification services where required. We collect only the information that is necessary for the purposes described in this Privacy Policy. We do not collect personal data in excess of what is required to deliver, secure, and improve our services.

Information You Provide Directly

When you register a jabi bet account, place bets, request withdrawals, or contact our support team, you provide us with personal information that may include:

• Identity data: Full legal name, date of birth, gender, and a copy of your government-issued National Identity Card (NID) or passport, as required for KYC verification.
• Contact data: Mobile phone number (including your bKash or Nagad registered number), email address, and residential address in Bangladesh (city, district, division — for example, Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, or Cox's Bazar).
• Financial data: Details of your payment method, including your bKash wallet number, Nagad account number, Rocket account number, or bank account details with your chosen Bangladeshi bank. We do not store full payment credentials directly — payment data is processed through encrypted channels handled by our payment processor partners.
• Account credentials: Your chosen username and a hashed (non-reversible) version of your password. We never store your password in plain text.
• Communications data: Records of support conversations, complaints, feedback submitted via our contact email [email protected], and any other written communications you send to jabi bet.

Information Collected Automatically

When you access and use the jabi bet platform, our systems automatically collect certain technical and behavioural data, including:

• Device and browser data: IP address, device type, operating system, browser type and version, screen resolution, and language settings.
• Session data: Login timestamps, session duration, pages visited, features accessed, and navigation paths within the platform.
• Betting and gaming activity: All bets placed, markets selected, bet amounts, outcomes, casino game sessions, game titles played, and win/loss records. This data is retained as part of your account transaction history.
• Location data: Approximate geographic location derived from your IP address. jabi bet does not collect precise GPS location data from your mobile device.

2 How We Use Your Data

jabi bet processes your personal data only for specific, clearly defined purposes. We do not use your data for purposes beyond those described here without first notifying you and, where required, obtaining your consent. The primary purposes for which jabi bet processes personal data are set out below.

Marketing Communications

jabi bet will only send you promotional communications — including bonus offers, seasonal promotions tied to events such as the BPL, IPL, Eid, or Pohela Boishakh, and cricket betting tips — where you have given explicit opt-in consent during registration or subsequently through your account preferences. You may withdraw consent for marketing communications at any time by updating your notification preferences in your account settings or by contacting support at [email protected]. Withdrawal of marketing consent does not affect your ability to use the platform.

3 Data Sharing and Disclosure

jabi bet does not sell, rent, or trade your personal data to third parties for their own commercial purposes under any circumstances. We share your data only in the limited situations described below, and only to the extent necessary to fulfil the specific purpose for which the sharing takes place.

Trusted Third-Party Service Providers

We share personal data with carefully selected third-party organisations that provide services on our behalf, including:

• Payment processors: bKash, Nagad, Rocket, and partner Bangladeshi banks (including BRAC Bank, City Bank, Dutch-Bangla Bank) receive the minimum payment and identity data necessary to process your transactions.
• Game studios and content providers: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi receive session tokens and anonymised player identifiers to deliver game content. These studios do not receive your full name, NID, or payment details.
• Identity verification providers: Third-party KYC and age-verification services may process your identity documents to confirm your eligibility to use the jabi bet platform.
• IT infrastructure and security providers: Cloud hosting, DDoS protection, and security monitoring services that process server-level data to maintain platform availability and security.

All third-party processors are contractually required to handle your data in accordance with data protection principles equivalent to those described in this Privacy Policy. They are prohibited from using your data for any purpose other than the specific service they provide to jabi bet.

Legal Disclosure

jabi bet may disclose your personal data to law enforcement agencies, government authorities, or other regulatory bodies where we are required to do so by applicable law, court order, or where we believe in good faith that such disclosure is necessary to prevent fraud, money laundering, or other criminal activity. In such cases, we will disclose only the minimum data necessary to comply with the legal requirement.

4 Cookies and Tracking Technologies

jabi bet uses cookies and similar technologies (such as local storage and session tokens) on the platform to ensure the website functions correctly, to remember your preferences, and to understand how players interact with the site. Cookies are small text files placed on your device by your browser when you visit a website. They do not contain executable code and cannot access other files on your device.

Types of Cookies We Use

• Essential cookies: These are strictly necessary for the platform to function. They manage your login session, maintain your account balance display, and keep your bet slip active. Without these cookies, core platform features cannot operate. These cookies cannot be disabled without breaking the service.
• Analytics cookies: We use first-party analytics to understand how players navigate the jabi bet platform — which pages are visited most, how long sessions last, and where players encounter difficulties. This data is aggregated and anonymised. We do not use Google Analytics or other third-party analytics platforms that share data outside jabi bet.
• Preference cookies: These store your platform settings such as display language (English), odds format preferences, and notification settings, so you do not need to reconfigure them on each visit.

Managing Cookies

You can control and delete cookies through your browser settings at any time. Most modern browsers allow you to block all cookies, accept only first-party cookies, or delete cookies at the end of each session. Please note that disabling essential cookies will impair or entirely prevent your ability to log in and use the jabi bet platform. Instructions for managing cookies are available in the help documentation of your browser (Chrome, Firefox, Safari, Samsung Internet, or other mobile browsers commonly used by players in Bangladesh).

5 Data Security and Storage

jabi bet implements a layered technical and organisational security framework to protect your personal data against unauthorised access, disclosure, alteration, or destruction. We recognise that data security is a continuous responsibility, and we regularly review and update our security measures to address emerging threats and vulnerabilities.

Technical Safeguards

• SSL/TLS encryption: All data transmitted between your device and the jabi bet platform is protected by industry-standard Transport Layer Security (TLS) encryption. The padlock icon in your browser's address bar confirms that your connection is encrypted.
• Password hashing: Your account password is stored using a one-way cryptographic hashing algorithm. It is never stored or transmitted in plain text. Even jabi bet staff cannot retrieve your password — only a password reset is possible if you forget it.
• Access controls: Access to personal data within jabi bet's internal systems is restricted on a strict need-to-know basis. Staff members can access only the data necessary for their specific role. All internal data access is logged and audited.
• Infrastructure security: The jabi bet platform is hosted on security-hardened infrastructure with DDoS protection, intrusion detection systems, and regular independent security assessments.

Data Retention

jabi bet retains your personal data for as long as your account is active and for a period of five years following account closure, in order to comply with responsible gaming, anti-money-laundering, and general record-keeping obligations. Betting and transaction records are retained for the same five-year period post-closure. Where data is no longer required for any legitimate purpose, it is securely deleted or anonymised.

6 Your Data Rights

As a jabi bet player, you hold a number of rights in relation to the personal data we hold about you. jabi bet is committed to honouring these rights promptly and without unnecessary barriers. All data rights requests should be submitted in writing to [email protected] with the subject line "Data Rights Request" and your registered account details for identity verification.

• Right of access: You have the right to request a copy of the personal data jabi bet holds about you, including your registration details, KYC records, betting history, and transaction records. We will respond to verified access requests within 30 days.
• Right to correction: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You can update basic contact details directly in your account settings. For identity document corrections, please contact support.
• Right to deletion: You may request that jabi bet delete your personal data. Where your account is closed and no legal obligation requires us to retain the data, we will delete it. Note that we are legally required to retain certain transaction and KYC records for a minimum of five years following account closure, and deletion requests cannot override this obligation.
• Right to restrict processing: You may request that jabi bet pause the processing of your personal data in certain circumstances — for example, while a dispute is being investigated. During a restriction period, we will store your data but not actively process it for any purpose beyond the exception.
• Right to data portability: You may request that jabi bet provide your personal data in a structured, machine-readable format so that it can be transferred to another service. This right applies to data you have provided to us directly and that we process on the basis of your consent or contractual necessity.
• Right to withdraw consent: Where jabi bet processes your data on the basis of your consent (for example, marketing communications), you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

7 Third-Party Services and Links

The jabi bet platform integrates with third-party service providers to deliver certain features, including casino games from studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi, and payment processing via bKash, Nagad, Rocket, and partner banks. When you interact with these third-party services — for example, by launching a live casino table powered by Evolution Gaming — your session data is transmitted to that studio's servers in order to deliver the game. Each third-party provider operates under its own data protection policies, and jabi bet is not responsible for the privacy practices of these third parties beyond the contractual obligations we impose on them as data processors.

jabi bet does not embed social media widgets, external advertising scripts, or cross-site tracking technologies on the platform. Any links to third-party websites that may appear in informational content are provided for reference only. Visiting those external pages is subject to their own privacy policies, which are outside jabi bet's control.

8 Changes to This Privacy Policy

jabi bet may update this Privacy Policy periodically to reflect changes in our data practices, platform features, applicable laws, or operational requirements. The "Effective" date displayed in the hero section at the top of this page is updated each time a material revision is made. We encourage you to review this page regularly to stay informed about how we handle your personal data.

Where a change to this Privacy Policy is material — meaning it significantly affects how we collect, use, or share your personal data — jabi bet will notify registered players via the email address or mobile number on file before the change takes effect. For minor, non-material updates (such as typographical corrections or clarifications that do not change the substance of our data practices), we will update the page without individual notification.

Your continued use of the jabi bet platform following any update to this Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the revised policy, you should stop using the platform and contact [email protected] to request account closure and data deletion in accordance with your rights under Section 6 above.