1 18+ Age Restriction Policy
During the account registration process, every jabi bet player is required to confirm that they are 18 years of age or older. We verify this declaration through our Know Your Customer (KYC) process, which requires players to submit a valid government-issued National Identity Card (NID) or passport. Any account found to belong to a player under the age of 18 will be immediately suspended, all funds will be returned to the depositing payment method where possible, and the account will be permanently closed.
If you are a parent or guardian and you believe that a minor in your household has accessed jabi bet, please contact our support team immediately at [email protected]. We will investigate and take action without delay. We also encourage parents and guardians to use device-level parental control tools to prevent children from accessing gambling websites on shared devices.
2 Recognising Problem Gambling
Problem gambling develops gradually and can be difficult to recognise in yourself. jabi bet encourages all players to reflect honestly on their gambling behaviour on a regular basis. The first step toward healthier play is awareness. Below are common warning signs that gambling may be becoming a problem rather than a source of entertainment.
- Spending more money on gambling than you originally planned or can afford
- Chasing losses by placing further bets to recover previous losses
- Gambling with money set aside for rent, food, bills, or family expenses
- Feeling restless, irritable, or anxious when you are not gambling
- Hiding your gambling activity from family members or close friends
- Neglecting work, studies, or personal relationships because of gambling
- Borrowing money, selling possessions, or taking loans to fund gambling
- Repeated failed attempts to cut back or stop gambling altogether
- Gambling as a way to escape stress, anxiety, depression, or personal problems
- Spending increasing amounts of time thinking about gambling or planning your next bet
If you recognise three or more of these signs in your own behaviour, we strongly encourage you to make use of jabi bet's responsible gaming tools described in the sections below, and to reach out to our support team. You do not need to wait until a situation becomes critical — acting early is always the right move.
3 Responsible Gaming Tools
jabi bet provides a comprehensive set of responsible gaming tools that all registered players in Bangladesh can access at any time through their account settings or by contacting support. These tools are free to use and can be activated immediately — no waiting period, no fee. We believe that giving players meaningful control over their gambling activity is a core part of running a trustworthy platform.
Deposit Limits
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once your limit is reached, further deposits are blocked until the period resets. Reductions take effect immediately; increases have a 7-day cooling period.
Loss Limits
Cap the amount you can lose over a chosen time period. This prevents a single bad run from escalating into a damaging loss. Loss limit reductions apply immediately; any increase requires a 7-day review window.
Session Time Limits
Set a maximum session duration. When your limit is reached, you will receive an on-screen notification and the option to either end the session or extend it deliberately — keeping the decision consciously in your hands.
Time-Out / Cool-Down
Take a short break from the platform for 24 hours, 48 hours, 1 week, or 1 month. During a time-out, your account remains active but all betting and deposit functions are suspended.
Self-Exclusion
Request a formal self-exclusion for a fixed period of 1 month, 3 months, 6 months, 1 year, or permanent closure. During self-exclusion, your account is fully suspended and no marketing communications will be sent.
Reality Check Reminders
Enable periodic pop-up reminders during active game sessions that display your session duration and net win/loss position, helping you stay aware of how long you have been playing and how much you have spent.
4 Deposit and Spending Limits
One of the most effective ways to stay in control of your gambling is to set a firm limit on how much money you deposit into your jabi bet account over a given period. jabi bet's deposit limit tool is designed specifically for this purpose, and we encourage every player — not just those experiencing problems — to use it as a standard practice.
How Deposit Limits Work
You can set deposit limits on a daily, weekly, or monthly basis. For example, you might set a daily limit of ৳1,000, a weekly limit of ৳5,000, or a monthly limit of ৳15,000 — or any combination of these. Once your limit is reached within the chosen period, any further deposit attempt will be automatically declined until the period resets. You will receive a clear notification explaining why the deposit was not processed.
- Reducing your limit: Any reduction to an existing deposit limit takes effect immediately — there is no delay or cooling-off period for making your limits stricter.
- Increasing your limit: Any request to increase an existing deposit limit is subject to a 7-day review period. The increase will not take effect until the full review period has elapsed, giving you time to reconsider the decision.
- Removing a limit entirely: To remove a deposit limit altogether, the same 7-day review period applies. During this window, your existing limit remains in force.
Daily Limit
Cap deposits on a rolling 24-hour basis. Ideal if you tend to make impulse deposits late at night or during live matches.
Weekly Limit
Set a ceiling for the entire week. Useful if your play is concentrated around weekend cricket matches or BPL fixtures.
Monthly Limit
The broadest form of deposit control. Set a monthly budget and let the system enforce it — no willpower required once the limit is active.
5 Time-Out and Cool-Down Features
Sometimes you need a short break — not a permanent exit, just a pause. jabi bet's time-out feature lets you suspend access to your account for a fixed period without permanently closing it. This is useful if you feel your play has been more frequent than usual, if you have been chasing losses, or simply if you want a structured break during a busy period such as Ramadan, exam season, or a particularly intense cricket tournament.
Available Time-Out Periods
You can activate a time-out for any of the following durations:
During an active time-out period, you will not be able to log in, place bets, deposit funds, or access any games on jabi bet. Any pending bets placed before the time-out was activated will be settled normally according to their outcomes. If you have a positive account balance at the time of the time-out, it will be held safely and returned to you in full when the time-out period ends and you regain access.
6 Self-Exclusion Options
Self-exclusion is a more serious and longer-term measure than a standard time-out. If you feel that your gambling is genuinely out of control and that a short break will not be sufficient, jabi bet's self-exclusion programme allows you to formally request that your account be suspended for an extended period or permanently closed. This is a significant step, and we support you fully in taking it.
Self-Exclusion Periods
The following self-exclusion durations are available at jabi bet:
- 1 month: A minimum short-term self-exclusion period.
- 3 months: A medium-term break suitable for players who need an extended reset.
- 6 months: A longer exclusion period recommended for players who recognise a persistent pattern of problematic play.
- 1 year: A full-year exclusion for players experiencing serious difficulty with gambling control.
- Permanent / Lifetime: A permanent, irrevocable account closure available to any player on request. This cannot be reversed under any circumstances.
What Happens During Self-Exclusion
When a self-exclusion is active on your jabi bet account:
- Your account is immediately suspended — you cannot log in, deposit, bet, or access any games.
- All marketing and promotional communications from jabi bet are stopped immediately.
- Any outstanding balance in your account at the time of self-exclusion will be returned to you via your registered payment method (bKash, Nagad, Rocket, or bank account).
- Any pending bets placed before the exclusion are settled normally; winnings from those bets are returned to you.
- You cannot request reinstatement of your account before the chosen exclusion period has fully elapsed.
- For permanent self-exclusion, the account closure is final and no reinstatement is possible at any future date.
How to Request Self-Exclusion
You can request self-exclusion in two ways: through the Responsible Gaming section of your account settings, or by emailing [email protected] with the subject line "Self-Exclusion Request" and specifying your chosen exclusion period. Self-exclusion requests are processed by jabi bet staff within a maximum of 24 hours — in most cases, much faster. You do not need to provide a reason.
7 Healthy Gambling Habits
Responsible gambling is not only about avoiding harm — it is also about maintaining a positive and enjoyable relationship with betting as a form of entertainment. The following habits, when practised consistently, help keep gambling in a healthy place in your life. We recommend all jabi bet players read and reflect on these guidelines, regardless of whether they believe they have a problem.
- Set a strict entertainment budget for gambling and treat it like any other leisure expense — once it is gone, stop.
- Only gamble with money you can afford to lose. Never use rent, food, bill, or savings money for betting.
- Set a time limit before you start playing and honour it, even if you are winning.
- Take regular breaks during sessions — get up, walk around, have a drink of water.
- Never chase losses. If you have reached your loss limit for the day, stop and come back another time.
- Balance gambling with other hobbies and social activities so it does not become the primary focus of your leisure time.
- Avoid gambling when you are feeling stressed, angry, upset, or emotionally vulnerable — these states impair decision-making.
- Do not drink alcohol excessively while gambling, as it reduces your ability to stick to spending and time limits.
- Keep track of your actual wins and losses over time — not just the good sessions. Honest record-keeping reveals your true gambling pattern.
- Be open with a trusted friend or family member about your gambling activity. Secrecy is a common early warning sign of developing problems.
8 Getting Help and Support
If you feel that gambling is becoming a problem — for yourself or someone you care about — please do not hesitate to reach out. jabi bet's support team is available 24 hours a day, 7 days a week, and all responsible gaming requests are handled with complete confidentiality and without judgment. You will never be penalised for asking for help or for using any of the responsible gaming tools on this page.
Beyond jabi bet's own support team, we encourage players who feel they need additional help to seek out professional counselling and support services. Problem gambling is a recognised condition, and effective help is available. Reaching out early — before the situation becomes severe — gives you the best chance of a swift and full recovery.
jabi bet Responsible Gaming Support
Our dedicated support team handles all responsible gaming requests including deposit limit activation, time-out requests, self-exclusion, and general guidance on safe play. Contact us any time — day or night — via email. All communications are handled in English and treated with strict confidentiality.
Available: 24 hours a day, 7 days a week, 365 days a year
Response time: Responsible gaming requests are prioritised — typical response within 1–3 hours.
Contact email (plain text — not a link):
Please use the subject line "Responsible Gaming Request" so your email is routed to the correct team immediately. Include your registered username in the body of the email to help us locate your account quickly.
Additional Guidance for Friends and Family
If you are concerned about a family member or friend who may be experiencing problem gambling, you can contact jabi bet support on their behalf. We can provide guidance on how to approach the conversation, how to request a third-party account review, and what options are available. We understand that problem gambling affects entire households — not just the individual — and we are here to help families navigate the situation.